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Welcome to Shell India Customer Support

Contact support

Chat – General Public & Shell Asia App Queries

For more information, feel free to chat with our team using our Live Chat feature.

Live Chat operates from Monday to Friday: 9:30 AM – 5:30 PM excluding public holidays.

Click on the red "Help" button at the bottom right corner of your screen to launch Live Chat.

General Public Queries

For general questions and/or comments, send an Email to: generalpublicenquiries-in@shell.com

You can also contact us on:

Tel: 044-3099 1103 and 044-4344 2650

Our operation hours, Monday to Friday: 9:00 AM – 6:00 PM excluding public holidays

Shell Asia App

For Loyalty program queries please email us at goplusindia@shell.com

You can also contact us on:

Tel: 044-3099 1103 and 044-4344 2650

Our operation hours, Monday to Friday: 9:00 AM – 6:00 PM excluding public holidays

Shell Fleet Solutions

Kindly contact our dedicated customer team on +91 44 6132 0460 or send us an email at fleetsolutions-india@shell.com

Our operation hours, Monday to Sunday: 7:00 AM – 9:00 PM.

EV Recharge

Kindly contact our dedicated customer team on 011 40849548or send us an email at shellrechargeindia@shell.com

Shell Advantage and Rewards App

Visit SHARE app to register and know more details or

Call us on the Toll-Free Number – 1800 266 7211 or Email at support@shelladvantagerewards.in

Technical Support

Please send your enquiry to shelltechnical-in@shell.com